SMART UTILITIES

Nothing beats knowing

Realise the promise of your smart programmes, with end-to-end, future-ready services, made for UK utilities.

Speak to our experts

Conquer the UK’s toughest utility challenges with the confidence of data-driven decisions

Get unmatched asset visibility

Get a clear picture of how your assets and teams are performing at all times, with excellent network reliability and guaranteed connectivity.

Stay ahead of UK regulations

Streamline your compliance with solutions designed specifically for UK regulatory incentives and initiatives.

Unlock data-driven operations

Improve workflows, make informed decisions, and optimise resource management with timely, actionable insights.

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Arqiva Smart Utility Services

Nothing beats knowing

Take total control of your utility operations with the clear visibility and actionable insights that only excellent connectivity provides. Arqiva brings the highest levels of data speed and accuracy, network resilience, and advanced security to your connected programmes, so that your decisions are always informed by the best business intelligence available.

Experience without equal

100 years of connectivity expertise
#1 UK smart water metering provider
3M+ gas and electricity meter installations
2M+ smart water meter installations

Testimonial

“Anglian Water is committed to maintaining the lowest leakage and driving the lowest per capita consumption figures. And we know that we can only achieve that with smart metering.”

Doug Spencer
Head of Smart Water Metering, Anglian Water

End-to-end services designed for UK utility companies

The success of any IoT programme depends on the continuous flow of information. Our network maintains 98% connectivity and a 94% read success rate, so you maintain total operational visibility 24/7, even in remote locations or adverse conditions.

Managed Connectivity

Arqiva is responsible for the largest AMI networks built and managed globally, including more than three million gas and electricity meter installations and more than two million smart water meter installations.

Smart Water Metering

Count on well-trained installers and an elite hybrid planning team to ensure that your smart water meter deployment is safe, secure and seamless. Regular programme tests maintain the highest standards for speed, scale, quality and safety compliance.

Consumer Site Services

Our data scientists and specialists use advanced analytics, machine learning and AI to uncover new ways to optimise your operations and grow your business. Powerful data visualisation and prioritisation tools provide clear visibility and precise control.

Data and Analytics

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Our partners

Make uptime all the time

Share your utility challenges with an Arqiva expert and see how our unique capabilities and scale can drive optimisations in your operation.

Aerial View of Drinking water treatment plant. Microbiology of drinking water production and distribution,Wastewater Treatment Facilities. Microbiology of drinking water production. Morning scene.

Seeing around corners means never cutting them

Count on the quality of a Critical National Infrastructure provider, from connectivity and data to cybersecurity and compliance.

Maintain total visibility, around the clock

We support your operations with 24/7 data monitoring and management. It’s priceless peace of mind you only get from a long-term partner with unique scale and resources.

Hold health and safety to a higher standard

Arqiva ensures the health and safety of your teams, reducing risk and remaining compliant with inspections, tours and audits to achieve ISO 45001 certification.

Protect your data against all cyberattacks

As an ISO 27001-certified provider, we safeguard your data—and your customers’ data—with the latest and most effective cybersecurity measures available.

Case study

SGN

SGN manages the network that distributes natural and green gas to around 6,000,000 homes and businesses across Scotland and Southern England. With the safety and warmth of their communities at stake, SGN turned to Arqiva Managed Connectivity to ensure seamless communications and resiliency around the clock.

Discover our connectivity solutions

“Offering a fully managed service, combined with deep expertise in critical national infrastructure and strong cyber-security credentials, we knew Arqiva was the right partner for us.”
Andrew Quail, Chief Transformation and Information Officer, SGN, WTA Tier 4 Teleport Operator