The challenge: growing demands for increased OT resilience
SGN faced a growing need to enhance its Operational Technology (OT) telemetry network to increase resilience, security, and visibility across its infrastructure. With 230 sites spread across England and Scotland, SGN required a robust and unified communications solution that could integrate multiple technologies into a single managed service.
The solution needed to ensure secure and highly available connectivity between field devices and central command systems while aligning with stringent security frameworks such as CAF and NIS. At the same time, SGN sought a partner with deep expertise in managing critical national infrastructure to provide the reliability and future-proofing required for mission-critical operations.
Arqiva’s solution: a managed service for constant connectivity
Arqiva was selected to deliver a fully managed Managed Connectivity service to support SGN’s OT telemetry network. Leveraging over a decade of partnership experience with SGN, Arqiva designed a comprehensive solution tailored to SGN’s needs. The service integrates a closed end-to-end customer network using both cellular and satellite technologies to ensure seamless and resilient connectivity across SGN’s sites.
Key features of the solution include:
- Primary and secondary communications: Dual-layer connectivity ensures robust and reliable data transmission, even in challenging environments.
- Custom equipment deployment: Site-specific solutions that address coverage and data requirements.
- 24/7 network management: Day-to-day monitoring and operations are managed by Arqiva, ensuring optimal network performance and adherence to SGN’s stringent security standards.
By delivering a cohesive and future-ready communications network, Arqiva’s Managed Connectivity service provides SGN with the visibility, control, and reliability needed to operate its critical infrastructure effectively.
The impact: real-time visibility and asset control
Arqiva’s solution will transform SGN’s OT telemetry network into a secure and resilient system that supports its mission-critical operations. The Managed Connectivity service enables SGN to maintain real-time visibility and control over its assets, ensuring operational reliability and the security of critical data.
Key benefits include:
- Enhanced resilience: The integration of cellular and satellite technologies guarantees high availability across SGN’s distributed sites.
- Increased operational efficiency: The unified communications network simplifies management, allowing SGN to focus on its core mission of delivering clean energy.
- Future-proofing: The scalable solution prepares SGN for evolving challenges, supporting its efforts to achieve a zero-carbon gas grid.
- Improved cybersecurity: Alignment with CAF and NIS frameworks ensures robust data protection and compliance with regulatory requirements.
As SGN continues to develop innovative energy solutions for a sustainable future, its enhanced network infrastructure, powered by Arqiva, ensures it can meet the demands of today while preparing for tomorrow.
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